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Guest Relation Officer/ Front Desk Agent

Guest Relation Officer/ Front Desk Agent

地点

中国

实习岗位名额

2

薪酬

CNY 2501-4000

申请截止

2025年6月30日

实习期限

2025年9月1日 - 2026年2月27日

行业

旅游/酒店管理

学历

大学, 理工学院

Education Level(s)

大学, 理工学院

岗位描述

To ensure that the overall hotel experience is improved through awareness and attention to the guests.
Provide check-in and room introduction services for all guests according to established working standards.
Pay attention to guest complaints, demands and needs, and report problems to duty manager if they cannot be resolved.
Promote the facilities within the hotel.
Ensure that all repeat customers and other important guests receive special recognition and service.
Maintain grooming in accordance with hotel standards.
Respond to all guest requests in a timely and accurate manner, and provide the best advice to guests through their professional knowledge.

任职要求

College degree or above, fluent in spoken English.
Outgoing personality, flexible mind, down-to-earth work ethic, strong sense of service and responsibility.
Internship or work experience in international chain hotels is preferred.
Proficiency in operating office systems is preferred.

其他福利与待遇

All meals covered in Staff Canteen.
Accommodation is provided.
Shift allowance is entitled accordingly.

公司简介

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